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Features
- Over 1,200+ Professionals Trained in ServiceNow
 - Comprehensive Training for ServiceNow Developer and Administrator Certification
 - Recognized as a Global Leader in ServiceNow Training
 
Course Description:
ServiceNow Training Overview
Master ITSM skills with Liimrasoft Academy’s top-rated ServiceNow Training. This comprehensive program empowers learners with hands-on experience under the guidance of expert trainers with over 10 years of industry expertise.
Why Learn ServiceNow?
ServiceNow is a leading cloud platform transforming businesses through automation and streamlined workflows. With its growing adoption across industries, skilled ServiceNow professionals are in high demand worldwide.
What You’ll Learn
This training covers the essential and advanced aspects of ServiceNow, including:
⦁ ServiceNow fundamentals
⦁ Workflows and service catalogs
⦁ Reports, tables, and data import
⦁ Policies and access control lists (ACL)
⦁ REST API integration
⦁ Real-world project implementation and scenarios
Through live projects and practical assignments, you will gain industry-ready expertise in managing and automating IT services effectively.
Course Highlights
⦁ Instructor-led sessions by ServiceNow experts
⦁ Hands-on experience with real-time projects
⦁ Career-focused assignments and exercises
⦁ Guidance on mastering best practices and implementation strategies
Who Can Enroll
Anyone from a technical or non-technical background can start learning ServiceNow. However, having basic programming knowledge in JavaScript, XML, or Java will give you an added advantage.
Course Prerequisites
To enroll in ServiceNow Training, you should meet one of the following conditions:
⦁ Possess basic understanding of any programming language (recommended)
⦁ Be enthusiastic about building IT service management skills, even without prior technical experience
Take the Next Step
Don’t just learn—become industry-ready. Enroll in Liimrasoft Academy’s ServiceNow Training today and unlock your potential as a ServiceNow professional.
ServiceNow is a cloud-based platform designed to streamline business processes through automation and intelligent workflow management. It is widely used for IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM), among many other enterprise applications. ServiceNow helps organizations manage incidents, requests, assets, changes, and projects while improving efficiency and collaboration across teams. Beyond IT, the platform offers modules for HR, customer service, security operations, and more, making it a complete enterprise workflow solution.
ITSM stands for Information Technology Service Management. It is the practice of designing, delivering, managing, and improving IT services provided to customers, either internal or external. ServiceNow provides all ITSM functionalities such as incident, problem, change, request, and knowledge management in a single consistent platform.
This training is suitable for:
Recent graduates who want to begin a career in IT or cloud platforms.
Working professionals seeking to enhance their skills in administration, implementation, or development.
The course covers ServiceNow Administration, Development, Implementation, and essential JavaScript fundamentals.
The main certifications currently offered include:
⦁	Certified System Administrator (CSA)
⦁	Certified Application Developer (CAD)
⦁	Certified Implementation Specialist (CIS) – includes sub-tracks like ITSM, HRSD, CSM, and others.
Yes. Limmrasoft Academy provides both self-paced learning modules and live online training. Learners can choose the format that best fits their schedule and learning style.
You will work on real-time ServiceNow projects designed to simulate professional scenarios. These projects cover ServiceNow implementation, catalog creation, and automation of IT workflows. Training is conducted by certified experts with extensive industry experience. Thousands of professionals have been successfully trained through Limmrasoft Academy’s live project modules.
Not necessarily. ServiceNow has a low-code/no-code architecture that allows users to configure workflows and applications through graphical tools. However, some knowledge of JavaScript can enhance customization and automation, particularly for developers.
There are no strict prerequisites other than a basic understanding of IT concepts and a graduation degree. Basic JavaScript knowledge is helpful but optional.
In ServiceNow, an application represents a collection of related files, modules, and configurations that support a specific business process. Applications group resources logically, making management, sharing, and access easier within the platform.
ServiceNow uses Zing, a built-in text indexing and search engine that provides fast and efficient search capabilities for all records and data across the platform.
The core ITSM modules include:
⦁	Incident Management
⦁	Problem Management
⦁	Change Management
⦁	Service Catalog
⦁	Knowledge Management
The course includes both administrative and development modules, covering:
⦁	ServiceNow Introduction and Personal Developer Instance setup
⦁	ITSM modules (Incident, Problem, Change, Release Management)
⦁	Forms, Lists, Tables, and Plugins
⦁	User Administration, Policies (UI & Data), Metrics, Related Lists
⦁	SLA Definition, Import Sets, and Update Sets
⦁	Service Catalog and Workflows
⦁	Notifications, Email Actions, and ACLs
⦁	Reports and Dashboards
⦁	Glide API, GlideRecord, GlideForm, and GlideUser
⦁	Scripting (Client and Server side, Script Includes, GlideAjax)
⦁	Business Rules and their types (Before, After, Async, Display)
⦁	Data Transfer (Server to Client)
⦁	Flow Designer
⦁	Knowledge Management

